Privacy policy
Last updated: [insert date]
This Privacy Policy describes how [Company Name] ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or engage with our B2B trade services, including requesting a quotation, purchasing products, or contacting our trade desk.
Information We Collect
When you submit a Request for Quotation or otherwise interact with our Services, we may collect:
Company information (company name, trade license/registration number, VAT/Tax Registration Number)
Contact details (name, business email, phone number)
Business details (country, destination port, product interests, order quantities, delivery preferences)
Technical data (IP address, browser type, device information, cookies)
Any other information you voluntarily provide through our forms or correspondence
How We Use Your Information
We use the information collected to:
Process and respond to quotation requests
Prepare formal quotations, pricing, and documentation (SDS, COA, Certificate of Origin)
Verify your business eligibility as a registered trade entity
Communicate with you regarding orders, contracts, and shipments
Comply with legal, customs, and export/import regulations
Improve our website and services
Send relevant business communications, where permitted
Legal Basis for Processing
We process your personal and business data based on: your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate business interests in operating a B2B trade platform.
Sharing of Information
We may share your information with:
Logistics, shipping, and customs partners necessary to fulfill orders
Payment processors and financial institutions
Regulatory or governmental authorities where legally required
Professional advisors (legal, accounting) as needed
Affiliated trade desks (UAE and Europe offices)
We do not sell your personal information to third parties.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive information to us.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the details below.
International Data Transfers
As we operate across the UAE and Europe, your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your data is protected in accordance with this policy.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Cookies
We use cookies and similar technologies to operate and improve our website. You may control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
UAE: +971 52 220 1004 | info@mahaweralkhaleej.com
Europe: info@bmginternational.it